Customer Service

About Thunder Equipment

Family owned and family run outside Pittsburgh, PA, Thunder Equipment builds durable, easy to use retriever training launchers and bumpers.

The Thunder Equipment One Year Limited Warranty, terms of service, and how to send a launcher for factory repair with a Service Return Form.

Over 99 percent of launcher problems come down to a few simple checks. Work through the Thunder Equipment troubleshooting hints before you ship.

Step by step sequencing adjustment instructions for Thunder 10 and 5 shot launchers built before May 2025, and for 2 shooters. Call us first.

Thunder Equipment Sales Office
Phone: 724-944-2429
Email address: info@thunderequipment.com